A $2.4M AI system predicted customer churn at 91% accuracy. It worked perfectly. Yet six months later, executives couldn’t name a single decision it influenced. The problem wasn’t technical—it was definitional.
Author: David Ohnstad
David Ohnstad is a Senior Data Product Manager based in Minneapolis, MN, writing weekly about AI, machine learning, and enterprise technology. He has over 15 years of experience in data, technology, and product leadership. Connect at https://davidohnstad.net.
Why Enterprise AI Implementation Is Stalling — 2026 Data
ML Models in Production: Why Enterprise AI Projects Stall
Six months in, fourteen ML models were live—but none had automated retraining. Three still used hardcoded paths from a laptop. When compliance flagging hit 40% false positives, an eleven-day investigation traced it back to an undocumented schema change. This is where enterprise AI projects actually break.